A full AI customer-experience platform — unifying every channel and every team (support, sales, marketing) in one system that speaks your customers' dialect and works 24/7.
Every day on the old way = customers walking to your competitor.
Not just tools sitting next to each other — Dovera pulls every message from every channel, DO Agents and your team handle them, and the data & analytics build themselves.
"I’d like to book an appointment tomorrow morning"
"Does the price include delivery?"
"Is the product in the video available?"
"I need to speak to someone in sales"
"Could I get the product catalog?"
"How late is the branch open?"
"I need the address"
"Do you deliver to Tanta?"
DO Agent replies, qualifies and books; the router assigns the best owner — with full governance.
One platform running support, sales and marketing — across 6 channels — in your customers' language and dialects.
Instead of juggling 10 tools, Dovera organizes your customer's journey into clear stages — each with the module that powers it.
Connect WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat in one unified inbox (email coming soon). Dovera knows the customer who messaged you on WhatsApp is the same one who DM'd you — one thread with their full history.
No-code DO agents reply in your customer's dialect, qualify, and book. AI suggests, and a deterministic router decides the assignment by skill, capacity, and SLA — fully governed.
Every conversation becomes contacts, deals, tickets, and appointments — written and updated automatically. Follow-ups, campaigns, and analytics turn a one-time buyer into a loyal customer.
The next generation of CRM — it builds itself around your business and fills itself from every conversation. Instead of spending weeks setting up an empty CRM, just describe your business in plain words and Dovera builds the right stages, fields, and objects for your industry — automatically.
Describe your business, and AI builds the pipeline, fields, and objects.
A smart starting point for every sector, not a blank screen.
AI mapping links what the customer says to the right field, automatically.
Four things that make Dovera different from any other tool you'll try.
A verified tech provider — keep your existing WhatsApp Business number working (Coexistence), with Zero-Ban™ protecting your numbers.
Your numbers stay safeAI suggests, the router decides by skill and SLA. Every decision is logged and auditable — not a black box.
Accuracy & fairnessSupport + sales + marketing in one system, instead of five tools that don't talk to each other.
Save time and moneyNo code, with an Arabic-speaking support team that helps you connect and build your first agent — no months-long implementation projects.
Fast setupEvery industry works differently, so Dovera comes tailored from day one: a CRM built for your business, automations ready for your workflow, and DO Agents that understand your terminology and your customers' dialect.
Book visits, triage initial symptoms, and remind patients — 24/7 in their language.
A tailored medical CRM with patient profiles, appointments and history — filled by every chat.
Qualify serious buyers, answer financing & availability, and book viewings automatically.
A tailored real-estate CRM with units, projects, viewings and each buyer's budget — auto-filled.
Track orders, recover carts, and turn customer service into a revenue channel.
A tailored store CRM with orders, carts, returns and each customer's history — connected to your store.
Answer enquiries in any language, present packages and rooms, and book and collect payment inside the chat.
A tailored travel CRM with travellers, packages, bookings, documents, instalments and groups.—
Answer admissions questions, book tours, and follow up applicants until they enroll.
A tailored education CRM with applicant profiles, programs, tours and stages — followed to enrollment.
Answer model and finance enquiries, book test drives and service slots, and push live vehicle status.
A tailored automotive CRM with customers, vehicles, work orders and finance plans — built from the chat.
Not promises — this is what actually happens when you run on one platform with AI that understands your customers.
The DO agent books inside the conversation 24/7, with no waiting.
Every conversation becomes a CRM lead automatically — no opportunity lost.
The agent resolves most conversations on its own, freeing your team for what matters.
From hours to seconds; faster replies multiply your chance to sell.
Smart follow-ups and auto-qualification turn interest into customers.
One platform instead of five tools, with automation cutting the load.
Results vary by sector and business size — book a demo and we'll estimate yours.
An official, Meta-backed connection, with smart protection that minimizes ban risk, and full control over your permissions and data.
A verified tech provider. Keep using your existing WhatsApp Business number — it stays working alongside Dovera (Coexistence).
Protection layers that minimize the risk of WhatsApp and Meta page bans.
Granular role-based permissions (RBAC) + export your data anytime.
Real words from customers in real estate, healthcare, and fitness.
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
Book a demo and we'll show you exactly how Dovera replies, books, and opens customer profiles 24/7.
Everything you need to know about Dovera — and if you have another question, our team is here.
Dovera isn't just a WhatsApp bot — it's a full platform that unifies all your channels (WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat — with email and voice coming soon) in one inbox, with DO agents, a routing engine, a self-writing CRM, analytics, and campaigns — running support, sales, and marketing from one place.
At setup you pick your industry, or simply describe your business in words, and AI builds the pipeline, stages, fields, and objects that fit your sector (real estate: unit/project/viewing · medical: patient/case/appointment · commerce: order/cart/return). All of it fills automatically from your conversations.
AI reads the conversation and extracts meaning (intent, dialect, priority), but it doesn't assign the conversation to a person directly. A deterministic routing engine makes the assignment by skill, capacity, and SLA — giving accuracy, fairness, and full auditability.
Yes. Dovera is built for the Arab market — it replies in your customer's own language and dialect. Not translation — real understanding of how your customer actually writes.
Our connection is official and Meta-backed (a verified tech provider), and you can keep your existing WhatsApp Business number working alongside Dovera (Coexistence). On top of that, Zero-Ban™ adds protection layers that minimize the risk of WhatsApp and Meta page bans.
Yes. The AI captures the customer's name, contact details, and interests during the conversation and automatically pushes them into the CRM and WhatsApp campaign segments. Lead data, conversation summaries, and purchase-intent scores sync in real time, so your team always has an up-to-date view of the pipeline without manual entry.
Not at all! The platform is designed with a No-Code system. You can connect your channels and activate smart replies in minutes through an easy and simple interface that requires no technical expertise. If you need advanced workflows or custom integrations, an open API is available, but regular setup needs no engineering support.
Your data is entirely yours. We have granular role-based permissions (RBAC) so each employee sees only what's relevant, and you can export your data anytime, with no lock-in.
Usually under a week — no code, with an Arabic-speaking support team that helps you connect, build your first agent, and migrate your data. Book a demo and we'll walk you through it step by step.
